Natural Life Tree Policies and Practices
📌 Natural Life Tree General Policy
At Natural Life Tree, we are committed to offering products and services with integrity, quality, and respect for our customers. We are guided by principles of transparency, accountability, and natural wellness.
All of our products are selected or made with naturally sourced ingredients and practices that promote sustainability.
Our consultations follow the highest standards of professional ethics and confidentiality.
The information offered on this website does not replace medical diagnoses, but rather seeks to complement holistic well-being through education and natural therapies.
Any misuse of Natural Life Tree's content, brand, or visual identity without explicit authorization will be considered a violation of rights and will be treated in accordance with applicable law.
We deeply appreciate your trust and commitment to a simple, natural, and conscious lifestyle.
🕒 Cancellation and Rescheduling Policy (Summary)
To book a consultation with Natural Life Tree LLC, payment is due in full at the time of booking.
You will receive an email with the necessary questionnaires, which must be submitted at least two days before your appointment.
If you do not submit them on time, your appointment must be rescheduled.
You will have 60 business days to reschedule your appointment.
Natural Life Tree does not issue refunds.
Appointments must be rescheduled at least 24 hours in advance.
For phone calls, if you do not answer after two attempts, the appointment will be considered a missed appointment.
⚠️ By booking a consultation, you confirm that you have read and accepted our full Cancellation Policy, which is available in each service section and should be reviewed before confirming your appointment.
✉️ Shipping Policy – Natural Life Tree LLC
Address provided by the customer
Natural Life Tree LLC is not responsible for lost, delayed, or returned orders caused by incorrect or incomplete addresses provided by the customer at the time of purchase.
We recommend that you carefully verify your address before finalizing your order.
Processing and Shipping Time
All orders are processed and prepared within 3 to 5 business days after purchase is completed.
Natural Life Tree LLC has no control over carrier delivery times (e.g., USPS) and is not responsible for delays once the order has been handed over to the postal service.
Customer Contact Information
We suggest including a valid and active email address at the time of purchase.
This will allow us to contact you directly should we require additional information or resolve any issues with your shipment.
In the absence of an email address, Natural Life Tree LLC cannot guarantee that we will be able to contact you in a timely manner.
Tracking Number
Once your order has been processed and delivered to the carrier, you will receive a tracking number, which constitutes official confirmation that the order has been shipped.
Upon delivery of the tracking number, Natural Life Tree LLC considers its fulfillment responsibility complete.
🛡️ Important Legal Notice:
By making a purchase on our site, the customer agrees to the terms set forth in this Shipping Policy.
Any shipping-related claims must be handled directly with the courier using the tracking number provided.
🔁 Return Policy – Natural Life Tree LLC
At Natural Life Tree LLC, we are committed to the quality and integrity of our products. Due to the nature of our natural product line, all sales are final, and we do not accept returns or refunds.
We ask our customers to select their products carefully and always verify the full list of natural ingredients, roots, fruits, herbs, or compounds before finalizing their purchase.
Natural Life Tree LLC is not responsible for allergic reactions, intolerances, or other health effects resulting from the use or consumption of purchased products, especially if the customer has not previously reviewed the ingredient information provided in each product description.
By processing a purchase, the customer acknowledges that they have:
Read the product description
Reviewed its ingredients
Accepted that the product meets their personal and health needs
⚠️ Limitation of Liability
Natural Life Tree LLC does not diagnose, treat, or cure medical conditions.
Our products are designed to support a natural, healthy, and conscious lifestyle, not to replace medical treatments or medications.
📌 ALWAYS consult with your healthcare professional before using any new product, especially if you have medical conditions, are taking medication, or are pregnant.
🛡️ Additional Legal Notice:
By making a purchase on our website, the customer expressly agrees to the terms of this policy. Every sale is considered a voluntary and informed acceptance, and Natural Life Tree LLC is not obligated to issue refunds under any circumstances.
🔐 UPDATED PRIVACY POLICY – NATURAL LIFE TREE LLC
Last updated: [June 2025]
At Natural Life Tree LLC, we respect and value your privacy. This policy explains how we collect, use, store, and protect the information you provide to us through our online store, virtual consultations, academy, blog, and contact forms.
📌 1. What information we collect
We may collect the following information when you:
Place an order
Book a consultation
Subscribe to the newsletter or download materials
Register for our courses
Information we may request includes:
Full name
Physical and billing address
Email address
Phone number (optional)
Payment information (protected by secure external gateways)
Health information (only in the context of personalized consultations)
🔒 2. How we use your information
We use your information only to:
Process orders and shipments
Manage consultation bookings
Provide professional follow-up
Provide access to our courses
Send updates about your purchase, consultation, or academic progress
Provide educational content through our blog or newsletters (with your consent)
We do not sell or share your information with third parties.
Your personal and health information is treated as strictly confidential.
🛡️ 3. Information Security
Natural Life Tree LLC uses secure servers, SSL encryption, and data protection tools provided by Wix and integrated payment platforms to secure your transactions and personal information.
We do not store financial data on our servers.
📄 4. Health Data and HIPAA Compliance
Although Natural Life Tree does not operate as a directly covered entity under HIPAA, we are committed to following good medical confidentiality practices.
Any health information shared during the booking or consultation process is treated with complete privacy and is not shared without your express consent.
📥 However, in our practice, you are considered a client, not a patient, and we are happy to keep you informed. You can review your rights as a patient under HIPAA here:
👉 Download the official HIPAA document in Spanish (PDF)
https://www.hhs.gov/hipaa/index.html (English)
⚖️ 5. Disclosure Due to Legal Obligation
We will only share your information if required by law or in response to a valid court order.
📨 6. Contact
For questions related to this policy, you can write to us at:
✅ Accessibility Statement – Natural Life Tree LLC
Last updated: July 2025
At Natural Life Tree LLC, we are committed to providing an accessible experience to all our users, regardless of their abilities.
Our goal is to make our store, blog, academy, and natural consultation services accessible to as many people as possible.
We are currently taking the following steps to improve the accessibility of our site:
We use the Wix platform, which incorporates basic accessibility tools such as keyboard navigation, ARIA tags, and screen reader support.
We implement legible color contrasts and hierarchical heading structures.
We avoid flickering or visually distracting content.
We are continually working to improve the site's usability according to WCAG 2.1 Guidelines.
Known Limitations
Some areas of the site may not yet fully meet expected accessibility standards. We are actively working to correct these issues and appreciate your understanding.
Contact Us If You Need Assistance
If you are having difficulty navigating our site or need help with any content or feature, please contact us. We are committed to responding and providing personalized assistance.